Privacy Policy for Hearthstone Vantage

Hearthstone Vantage, operating digital platforms for community engagement and social innovation, is committed to protecting the privacy and security of the personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our services, including our digital platforms, data analytics tools, communication tools, and educational resources. We adhere to the highest standards of data protection and privacy, including the principles of the General Data Protection Regulation (GDPR) and applicable Canadian privacy laws.

1. Information We Collect

In providing technology solutions for community well-being and social innovation, we collect various types of information to deliver and improve our services, foster community engagement, and measure program effectiveness.

• Personal Information You Provide to Us:

  This includes information you voluntarily provide when you register for an account, participate in community forums, use our communication tools, access educational resources, or contact us directly. This may include your name, email address, organizational affiliation, demographic information, and any other information you choose to share.

• Usage Information:

  When you access and use our platforms, we automatically collect certain information about your device and your interaction with our services. This includes IP addresses, browser types, operating systems, referring URLs, pages viewed, time spent on pages, and click paths. This helps us understand user behavior to enhance our platforms.

• Information from Third Parties:

  In some cases, we may receive information about you from trusted third-party partners, such as NGOs or public service organizations, with whom we collaborate on social programs. We ensure these partners have obtained your consent for data sharing in accordance with applicable laws.

2. How We Use Your Information

Hearthstone Vantage utilizes the collected information for the following purposes:

• To provide, maintain, and improve our digital platforms and services, including facilitating community engagement and delivering educational resources.
• To personalize your experience and deliver content and features that are most relevant to your interests and needs.
• To analyze data to measure the effectiveness of social programs and evaluate community impact, always striving to use aggregated or anonymized data where possible.
• To enable and secure accessible communication tools for NGOs and public services.
• To communicate with you, respond to your inquiries, and provide customer support.
• To detect, prevent, and address technical issues or security incidents.
• To comply with legal obligations and regulations.

3. Sharing and Disclosure of Information

Hearthstone Vantage is committed to minimizing the sharing of your personal information. We may disclose your information in the following limited circumstances:

• With Your Consent:

  We may share your information with third parties when we have your explicit consent to do so.

• Service Providers:

  We may engage third-party companies and individuals to facilitate our services (e.g., data hosting, analytics, customer support). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• For Legal Reasons:

  We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

• Aggregated or Anonymized Data:

  We may share aggregated or de-identified information that cannot reasonably be used to identify you with partners or the public for research, analysis, or reporting purposes related to social impact.

4. Data Security

Hearthstone Vantage implements robust technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We utilize industry-standard security protocols, including encryption, access controls, and regular security audits. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal information is no longer required, we will securely delete or anonymize it.

6. Your Data Protection Rights

In accordance with GDPR and other applicable privacy laws, you have the following rights regarding your personal data:

• The Right to Access:

  You have the right to request copies of your personal data.

• The Right to Rectification:

  You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• The Right to Erasure:

  You have the right to request that we erase your personal data, under certain conditions.

• The Right to Restrict Processing:

  You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The Right to Object to Processing:

  You have the right to object to our processing of your personal data, under certain conditions.

• The Right to Data Portability:

  You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within one month.

7. Third-Party Links

Our platforms may contain links to websites or services operated by third parties. This Privacy Policy does not apply to any third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

Hearthstone Vantage reserves the right to update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Hearthstone Vantage
• 387 Front Street West, Suite 600,
• Toronto, Ontario, M5V 3L6, Canada